Resetting a password on a ESRS appliance is pretty straight forward. But there is a pesky error that can pop up from time to time with ESRS appliances that get deployed via the VXRail deployment.
The normal esrs admin password reset goes something like this:
ESRSapplicance:~ # cd /opt/esrs/webuimgmt-util/
ESRSapplicance:~ # ./passwordAdmin.sh
Normally this would then ask you for a new password for the admin account associated with your ESRS appliance.
But what is the error you might ask? Well it happens in lieu of asking for a new password.
“User Configuration File Missing. Please contact ESRS Support”
In order to get around this error it is a simple command you must run before starting the ./passwordadmin.sh script:
ESRSapplicance:~ # echo admin > /etc/esrsadmin.conf
ESRSapplicance:~ # cd /opt/esrs/webuimgmt-util/
ESRSapplicance:~ # ./passwordAdmin.sh
And thats it! Have fun with ESRS and let me know it this article helped you!